Hello everyone, I am from Istar Dental Lab, a highly professional dental lab based in China.

Our quality system ranks in the top five in China. Today, I am extremely angry to share information about a dental lab in Malaysia.

This lab is called EJ Marketing Dental Lab, located at 22-1, Jalan 1/32, Taman Jinjang Baru, 52000 Kuala Lumpur, Malaysia.

The owner is Kenny, and the phone number is +60109074876.

First of all, all of this company’s products are outsourced to dental labs in China and Vietnam, and they have been in contact with several Vietnamese companies.
Our story began on September 23 of this year.

They expressed interest in our dental lab and promised to send us some orders, assuring us that payment would be made on time with weekly settlements.
Below are some chat screenshots.

Then, within two weeks, they sent us several large orders. But they only paid the first bill of $517. Starting with the second bill, they kept verbally promising to pay, then later shifted the responsibility, saying their colleague needed to verify the bill and that they were already following up.

By the time the fourth bill came, nothing had been paid, and they had stopped sending us orders. Our accounting department withheld their last five shipments, but they didn’t seem to care that their clients’ goods were being held.

They stopped responding to messages and wouldn’t answer calls. At this point, they already owed us $4,259. That’s when I realized they were scammers. Perhaps this was a premeditated scam from the beginning — using our goods without paying for them. It’s nothing short of robbery.

All business cooperation is built on a foundation of integrity. Those who lack this foundation are unqualified business people and do not deserve fair treatment. I despise such deceptive behavior.

I want to say to Malaysian doctors: Please do not give your business to such dishonest people, as they are irresponsible and will not take good care of your cases.

There are many reputable companies around the world, and you should place your orders with those companies.

I want to say to all Chinese and Vietnamese dental labs: Running a company is not easy. Please do not send your cases to these dishonest dental labs, or you will lose money and get nothing in return. This would be extremely frustrating!