Fill out RX form.
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1, Properly packing your cases for shipping plays a crucial role in ensuring the quality of the cases and the service we can provide. Damaged models can result in ill-fitting restorations, potentially requiring new impressions and causing inconvenience for both you and your patients.
2, Good packing as below, you can have a reference.
3, If you are sending a pre-scheduled rush case, please write “URGENT” on the outside of the box/package as well as on the prescription. To schedule a urgent case, please contact our Customer Support by email: [email protected]. We can completed urgent cases with 1-2 days.
1,Contact Your logistic company like DHL, UPS, they will tell you how to schedule pick up time and documents required.
2, To ensure timely delivery and whole turnaround time, please select UPS “Saver” service or DHL “ Express 12:00 international” service.
3, If you have troubles in booking DHL or UPS, we can also help you use our account.
Please contact your customer service team or email: [email protected].
Please contact to our team if you have any questions, or would like to send your first case.
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